After 20+ years of both running an IT business / MSP, and now working to help other UK MSP’s improve their businesses, I have seen different IT professionals use different solutions to protect their clients against DR situations – back in the day it was tapes (yes I am THAT old!), then removable drives and into the current trend for off-site or Cloud backup.
When listing your MSP’s assets, your blog probably doesn’t make the cut. Many MSP and IT businesses tend to ignore blogging – which is a real mistake these days. By putting time and resources into your blog, your can transform it from just another webpage to one of the most valuable things to your company’s […]
We in the MSP / IT industry think that what we do is straightforward so talking technical language is acceptable - right? Wrong........... clients and prospects don't understand what the majority of technical language means and so you have to take a different angle.
In advance of the @CompTIA_UK #UKCCBham16 Birmingham conference, I was thinking about those MSP's who look at their diary and think "I don't have the time" or maybe "what's in it for me?". You may be surprised at the value which comes from attending events in our industry
In this blog I discuss the value in attending MSP / IT industry events, the benefits to you and the opportunities which can arise from such activities.
On a recent visit to McDonalds I asked for one of their bowls of chicken salad because in my mind its rather more healthy than much of the remainder of their menu.
Anyway, I was told that they had none, but as I had already paid they added "but we can make one up for you if you like?". I said that would be fine and they asked about the various things I'd like in it - then off they went.
Having direct access to customers is a gold mine for MSP’s and with the increasing popularity of live video services it’s just a matter of deciding what to broadcast. The strategies for live broadcasting are very different than pre-recorded video and it’s important to reevaluate how you’ll present company information in this medium.