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MSP Operations – 2017 Essentials: disaster recovery plan

MSP Operations – 2017 Essentials: disaster recovery plan

When disaster strikes, organizations need to put their business continuity plans into action and recover their IT systems as quickly as possible. Failing to do so can mean serious financial and reputational repercussions. Despite this, investments in disaster recovery are set aside each year for high-tech IT investments, and every year companies and employees continue […]

MSP Operations – New year, new cyber-threats

MSP Operations – New year, new cyber-threats

Have you had to deal with security issues in the past year? Brace yourself, as there are more to come. For this reason, security experts have become indispensable members of society, who guard tech-dependent individuals and businesses against malicious attacks that pose threats to their privacy and livelihood.

MSP Marketing – Get new leads via ‘automation marketing’

MSP Marketing – Get new leads via ‘automation marketing’

Marketing automation was once a technology reserved for mega corporations and enterprise-level businesses. Nowadays, if you’re a small MSP or IT business owner, you’d have to be crazy to pass up all that marketing automation has to offer. If you haven’t already implemented this wonderfully profitable technology, read up on the five best reasons to […]

MSP Real-Life – 5 tips for preventing a client data breach

MSP Real-Life – 5 tips for preventing a client data breach

Business technology has become one of the most important components for successful companies big and small. In an overwhelmingly digital landscape, your clients depend on IT for marketing, data storage, and financial transactions. And with that comes the responsibility to secure for your client every bit of private information cyber criminals might want to feast […]

MSP Operations – Why a review of data is important for backups

MSP Operations – Why a review of data is important for backups

Data is vital to your customers business. It’s how they keep records, track activities, and function as a business in general. However, with all of the data that you’re asked to backup on a regular basis, it can be difficult to keep everything – especially if the client uses large files (CAD or Images) or […]

MSP Relationships – Add Value as an MSP with Business Intelligence

MSP Relationships – Add Value as an MSP with Business Intelligence

With Business Intelligence software, companies have the ability to pull data from various sources throughout the company, from human resources to accounting and marketing reports. By combining information from across departments, owners have all the data they need to make the best decisions for their company.

MSP Operations – The value of internet monitoring

MSP Operations – The value of internet monitoring

The internet is constantly tempting your clients and their staff. There’s an endless collection of funny cat videos, memes, and social media statuses to consume. Sure, the occasional three-minute YouTube video never hurt anyone, but if employees waste hours of their working day on these websites, that’s a problem.

MSP Relationships – Cyber-crime and your clients

MSP Relationships – Cyber-crime and your clients

For as long as there have been cyber-criminals, there have been social engineers, or people who use tricks and scams to force other people to volunteer sensitive information. There are several ways to use social engineering to acquire valuable information like account passwords and bank accounts, but avoiding these scams comes down to one thing: […]