It makes a lot of sense for electronics firms to pack a variety of functions into mobile devices and expand their usefulness. Instead of confining their use to communications, companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage […]
We live in an age overflowing with information, and most of this is taking place in social media feeds and timelines. Social media is truly a window to the entire world, but it can be detrimental to your business if your employees are just messing about with hashtags, tweets, and likes all day.
Although a ransomware infection might feel targeted, you’re not the only MSP who’s been working hard to get back data for your client. Ransomware is spreading at an alarming rate, but the further it goes, the more resources are allocated to fighting it.
Businesses are focusing their marketing efforts towards social media. Precious time and money are being invested in expanding customer base, establish corporate identity, and drive revenue. That’s why it’s vital for owners to know which platforms work, and which ones don’t. And this is no walk in the park.
Business owners have spent the last couple months fearful of cyber attacks from the “fileless malware” plastered across headlines. The reality of this new threat doesn’t actually call for panic…yet. Getting acquainted with this new malware today could save you from a headache in the future.
Failing to stop a cyber attacker, or to agree a disaster recovery plan (DRP) could be the result of focusing your efforts on the wrong resources. Because no matter how many conferences you attend, or how many certifications you receive, nothing beats real-world case studies.
Facebook might be the biggest name in social media, but that doesn’t mean it’s the only one. Since there isn’t a one-size-fits-all platform, there are trendier options such as Instagram and Snapchat, with a burgeoning millennial base to choose from.
As technology consultants, we’re stuck between a rock and a hard place. We want to provide our clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most foundational aspects of cyber-security would most likely put you to sleep before convincing you of our expertise.
Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized IT/MSP businesses that want to up their sales performance. It helps you understand clients, tailor your marketing efforts, help spend limited marketing budgets wisely and much more.
Communication is king when you run an IT / MSP business. Sounds obvious doesn’t it? But the truth is that day to day, we as IT / MSP business owners often misunderstand what our clients need when it comes to effective communication. We feel that by adding huge amounts of technical detail and outlining the specific problem we’ve both found and are dealing with, that we are doing a good job for the client.